Wikipedia defines Information Technology Infrastructure Library (ITIL) as “A set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.”
Basically ITSM is a giant term where ITIL is the roadmap!
In a layman term every driver is skillful unless traffic rules are known & adhered similarly equipping self with the understanding of ITIL; one can edge the business monitoring skills.
The CEO of Axelos, Peter Hepworth, has made a strong point, “The fundamental principle of ITIL is about adapting to your culture and your organizations. Change is the only constant.”
Where does ITIL Jumps in?
Now in its third iteration, known as ITIL V3, ITIL is a series of five volumes. Each section covers a different stage of the ITSM lifecycle:
Service strategy
Service design
Service transition
Service operation
Continual service improvement
Competing (or complementary, depending on your view) frameworks include the Microsoft Operations Framework and ISACA‘s COBIT framework.
AXELOS offers licenses to organizations that want to use the ITIL intellectual property, but organizations that wish to implement ITIL internally do not need to get a license from AXELOS to do so.
ITIL is a description of processes for managing pretty much everything related to IT, including:
Incidents
Configuration
Changes
Releases
Service-Levels
Availability
Capacity
Service Continuity
Finances
Experts predict the ITSM industry will grow from $4.4 billion in 2016 to $8.78 billion in 2021, according to Business Wire. This is majorly going to bring a boost to ITIL professionals. Then why not be one. We at eStomi bring you this opportunity at a cost effective node. With two decades of experience in consulting and implementing ITSM Solutions, we also deliver onsite and public trainings to the corporate sector across the globe.
Our industry experienced trainers will make sure that each and every aspect of the course is profoundly explained.
We are specialized in IT Service management trainings which comprises of ITIL® Foundation and Intermediate®, we provide the best Training and consulting services for corporate.
For more information on service details, contact
Connect@eStomi.net
Call: +91 9740922224
