Version 2.0

We have been around for over 30 months and I remember we being called as startup even till yesterday, although not in terms of maturity but referring to number of years since inception. I intend to retain the startup culture (freedom, being curious, cost optimal, juggling different things efficiently, having sharp learning curve, customer focus,[…]

The “O” factor

Recently, “Omnishambles” was declared Britain’s word of the year. It is defined as “a situation that has been comprehensively managed, characterized by a string of blunders and miscalculations.” I found it interesting as I think that I could relate it with some of our customers as they seem to create such situations (omnishambles) regularly. We[…]

How is your company known?

It is a well-known thought – “A man is known by the company he keeps”. It attracts immediate attention as everybody tries to ensure that he is associated with corresponding type of personalities. What about the folks/group/company on the other side though? Would they be interested to associate with you? Do you ever think that[…]

Never Eat Alone

The tight schedule due to business priorities had put me on a reading fast for past few weeks. Yesterday, I decided to break that fast and get a nice book to read. I spotted a book that had an interesting title ‘Never eat alone’ by Keith Ferrazzi. I went over the pages and finalized to[…]

No Option is NOT an Option

Does a situation of “No option” ever arise? I think that this is an excuse given by the folks who either have submitted themselves for the situation or have resigned from trying out different solutions. We continue to be surrounded by few such folks and it really takes a toll on the team who are[…]

Beat OR get beaten

HR department of one of our customers had setup a leadership meeting to discuss customer issues and come up with solutions. I had another design meeting clash and as you may have guessed, I had opted to be part of design meeting. Halfway through, I received the call from a senior leader to be part[…]

Alt + Tab Syndrome (Are you an Alt + Taber?)

I think that thumb and fore-finger are the two most used fingers on keyboard – especially of those who indulge in moonlighting or activities not intended to be carried out during office timings. Don’t you switch the screen to Outlook or some meaningful screen when you are playing games or updating resume or buying/selling shares[…]

Dissatisfied Creativity

I came across this phrase recently while reading an article written by CEO of one of our customers. As usual, I tried to instantly relate to if we practiced it or if I could share this with my team members. The more I thought, the more I was convinced that we did practice it. The[…]

Achche customer services ke side effects

Our journey of managing different sets of customers with different expectations continues. We have been able to deliver few important milestones that were pending for ages. We have been able to resolve a few technical glitches that even the product organizations have not been able to. Past few weeks, we have made a few mistakes[…]

Short review of eStomi (2011-2012) journey

2011-2012 Financial year has been a fruitful for eStomi. We have doubled our customer base and employee base although merely enhancing the number of employees and customers without value addition have never been the objective of eStomi. The reader will enjoy the insights of eStomi “2011-2012” journey. We are glad and proud to not have lost the[…]