ServiceNow

ServiceNow is changing the way people work. eStomi excels in offering customers a range of effective solutions and services in deploying ServiceNow solutions. eStomi approaches each project with the highest level of product knowledge as well as industry best practice compliance. Our knowledgeable work force facilitate the alignment of your organization’s goals and industry standards.

eStomi’s ServiceNow On-Demand IT Service Management offerings:

• OOB Application Development and Data Configuration
• OOB Application Customization as per client requirement
• Application Support
• ServiceNow.com Consultancy Work
• ServiceNow.com Integration(LDAP, Web Service, Email and many more) with other technologies

ServiceNow suite modules are displayed below.

Some of the ServiceNow reports that we have developed for our customers, are displayed below:

SKILLED RESOURCES

Implementation, Development and Customization of ServiceNow

Domain Separation

Data Configuration, Migration and Up-gradation

Load testing, speed diagnostic

Troubleshooting & enhancements

ServiceNow.com Integrations to 3^rd party applications like LogicMonitor, Topdesk etc.

Domain specific ESS portal customizations

CAPABILITIES

Service Management

IT Operations Management

IT Business Management

Custom Application Development

MODULES

Application Management

Asset Management

Change Management

CMDB

Discovery

Incident Management

Knowledge Management

Mobile integration

Orchestration

Performance Analytics

Problem Management

Catalog/Service Request Management

Self Service Portal

eStomi team is also equipped to provide following ServiceNow services :

• StartNow Methodology
• Best Practices
• Implementation Services
• Product Readiness Services
• Optimization Services

Benefits –

• We have set of experts in integrating ServiceNow ITSM Platform with different legacy and open applications.
• eStomi has separate teams for different integration options like LDAP, MID Server Integration and many more. Each team is highly experienced and knowledgeable to solve any difficulties under their domain. This expertise ensures organizations that the business goals will be achieved.
• Our consultants help companies to implement B2B integration that will align IT services to the requirements of client’s business.
• Our approach towards each project includes highest level of product knowledge as well as industry best practice compliance.

We have proven track record in the area of Single Sign-On, MID Server, LDAP, Import Set, Web Service integrations, which facilitates to achieve your organization’s goals, industry compliance standards and provide high level user satisfaction.

For more information on service details, contact Connect@eStomi.net