Salman Khan is associated with ‘Being Human’. We are simply obsessed being “BITW”. Every morning, when I plan for the milestones to be completed for that day, I tend to keep them at a level tad higher than the earlier ones. 2014 has passed by and I did a quick check on what milestones planned[…]
This Whitepaper was submitted to QAI. Since the document is in pdf that comprises of pictures/figures, I intend to specify the url to directly view it in pdf. You can access the blog from. Would you like to know what do I consider ITSMizing customers? Before you review the whitepaper that I am referring, I[…]
IT Service Management has become a popular discussion amongst CIOs these days. It is a process-based practice to align delivery of IT services with the business. It is evolving rapidly and hence, it necessitates a need to educate customers and help them to improve their support/services by introducing or aligning their processes with ITIL guidelines.This[…]
