Its Jason Fried of 37 Signals who said “Its simple until you make it complicated“. I agree. It really is, until one starts making it complicated. Let me share a recent, relevant experience… eStomi had had agreed to be vendors to one of our customers to provide niche consultancy on a technology that it had[…]
One of the Portuguese proverb says -“Stumbling is not falling”. Well, this time I would like to congratulate one of our competitors for winning a bid to implement Helpdesk and teaching us a good Sales lesson. Although the competitor does not practice the technology we use, this incident has helped us to prepare better by[…]
HR department of one of our customers had setup a leadership meeting to discuss customer issues and come up with solutions. I had another design meeting clash and as you may have guessed, I had opted to be part of design meeting. Halfway through, I received the call from a senior leader to be part[…]
Our journey of managing different sets of customers with different expectations continues. We have been able to deliver few important milestones that were pending for ages. We have been able to resolve a few technical glitches that even the product organizations have not been able to. Past few weeks, we have made a few mistakes[…]
2011-2012 Financial year has been a fruitful for eStomi. We have doubled our customer base and employee base although merely enhancing the number of employees and customers without value addition have never been the objective of eStomi. The reader will enjoy the insights of eStomi “2011-2012” journey. We are glad and proud to not have lost the[…]
Do you remember the popular Iodex advertisement? It gave a very simple but yet a meaningful message about pain relief. Today, we are at a stage where, to some extent, we find ourselves in Aha moment compared to Aah or Ouch moment that we had about 4 months ago when we started cleaning up mess[…]
Day #8: I was sitting in one of our customer’s office; staring at the ailing Productivity. It was at its low, dejected and lying there waiting for ‘someone’ to inject a ‘proper’ healthy life back into it. It was tired of egomaniacs trying out different theories and a few folks following processes, blindly. I had[…]
